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Limited
Warranty
SPOT
products come with a 1 year limited warranty provided by Axonn, L.L.C.
What
is covered by this limited warranty?
This
limited warranty covers defects in materials and workmanship only.
How long does
this limited warranty last?
One
year from the date of purchase of the product. The warranty period is not
extended if we repair or replace a warranted product.
We have no responsibility for any warranty claims made after such
warranty period expires.
What do I do if
I need warranty service?
Before
the warranty expires, go to www.spotwarranty.com
and complete the form provided. You must provide your contact information, the
ESN# of the product, the random activation number for the product, the date of
purchase and a brief description of the issue. Within
72 hours of you contacting us at www.spotwarranty.com,
we will send you an e-mail with a Return Material Authorization ('RMA')
number and a credit card authorization form (your credit card will be charged
only for shipping & handling the repaired or replacement unit back to you).
You must return the product to us in its original or equivalent packaging,
include the RMA number, the completed credit card authorization form, a copy of
the original receipt, and insure the shipment or accept the risk if the product
is lost or damaged in shipment. By
return of such product, you agree to be bound by these terms and conditions of
our warranty service.
What will Axonn
do?
During
the limited warranty
period, we will repair any product returned to us that proves to be defective in
materials or workmanship. If we are
not able to repair the product, we will replace it with a comparable product
that is new or refurbished. You will be responsible for the shipping charges
related to the repaired or replacement product. At the time of shipping we will
charge your credit card for the shipping charges.
If we determine that the problem is not covered under this warranty, we
will notify you and inform you of service alternatives that are available to you
on a fee basis. Our warranty does
not cover any defects or damage to a product resulting from customer misuse of
the product or use beyond ordinary wear and tear.
Also, our warranty does not cover damages sustained during shipment of
the product.
EXCEPT AS PROVIDED ABOVE, THE
PRODUCT IS SOLD “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES FOR THE
PRODUCT WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES
REGARDING THE CONDITION, DESIGN, SPECIFICATIONS, WORKMANSHIP, MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCT, OR ANY WARRANTIES THAT THE
PRODUCT IS FREE FROM LATENT DEFECTS OR DEFICIENCIES, OR THAT THE PRODUCT IS FREE
FROM INFRINGEMENT OF ANY PATENT, TRADEMARK, COPYRIGHT OR PROPRIETARY RIGHT OF
ANY THIRD PARTY AND SUCH WARRANTIES ARE HEREBY EXPRESSLY DISCLAIMED.
THIS LIMITED WARRANTY PROVIDES THE SOLE AND EXCLUSIVE REMEDY FOR ANY
DEFECTS IN THE PRODUCT. IN NO EVENT
SHALL WE BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL OR
PUNITIVE DAMAGES, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR
OTHERWISE. OUR LIABILITY IS LIMITED
TO THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM.
THE APPLICABILITY OF THE ABOVE LIMITATIONS AND EXCLUSIONS MAY VARY FROM
STATE TO STATE.
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